Palo Alto based analyst firm Radicati Group, Inc. recently published their analysis of Messaging Platforms for Service Providers. The report looks into the market of highly scalable messaging platforms that are designed for demanding service provider environments, which can range from hundreds of thousands to millions of subscribers. In line with other analysts, Radicati reports that messaging will be one of the key components that drives additional revenue to service providers: “One overarching trend in both the consumer and business-oriented service provider market is the ever-growing demand for more features Obstacle d’eau. Service providers must consistently keep up with customers’ expectations by providing greater functionality, and platform vendors are now including features such as: a rich user interface, mobile accessibility, social media integration, instant messaging, unified communications, voice, video, and more. In 2012, the worldwide revenue for the Messaging Platforms for Service Providers segment is nearly $1.1 billion. This figure is expected to grow to over $2.8 billion by the end of 2016. Figure 2, shows the revenue forecast of the Messaging Platforms for Service Providers market, from 2012 to 2016.“ Open-Xchange was analysed together with 10 competitors such as Oracle, Critical Path and Communigate Systems. This is what Radicati found to be Open-Xchange´s key strengths and weaknesses: KEY STRENGTHS:
Open-Xchange is a highly scalable platformOpen-Xchange provides service providers with an upsell strategy for higher level features such as collaboration, which allows service providers to easily roll-out value-added services, thus generating more revenuesOpen-Xchange offers robust social media integration via Social OX, which aggregates sites such as Gmail, LinkedIn, Facebook, Twitter, and Xing into a single user-interface. In addition, contacts are synchronized with addresses from these social networks
KEY WEAKNESSES:
Open-Xchange can only be deployed on Linux platformsOpen-Xchange does not currently include a built-in instant messaging (IM) and presence awareness solution in the current Open-Xchange Server 6 edition (IM and presence will be included in the OX App Suite in 2013).
Of course, we acknowledge the strengths that the report points to oncur that the value Open-Xchange delivers is based on its scalability integration with other platforms. This is backed up by more than 55 million users that take advantage of our software every day. And we are relaxed about the weaknesses the Radicati team found, because – first – we do not really think that service providers would even considering for scalability and license reasons to deploy their messaging platform on anything else but Linux. And second, with OX App Suite we just announced our next generation product that will help users easily manage their most important personal and professional data including email, contacts, calendars, pictures, music, videos, along with other services like Google Mail, Hotmail or data from Facebook and LinkedIn – all in one place. We are looking forward to Radicati´s review of OX App Suite and are quite confident that they are going to like it Air Sealed Tent!
