Open-Xchange and Hostopia offers a new service in Canada

Nov 8, 2018

Open-Xchange and Hostopia have worked together to deliver email and productivity solutions on carrier-grade hosting in Canada.

Hostopia and Open-Xchange today announced a new service that brings email and productivity solutions directly to Canadian hosting customers.

Service providers and ISPs servicing the Canadian market can now offer Open-Xchange’s suite of cloud services as a fully turnkey solution delivered in a SaaS model. OX App Suite, powered by Hostopia, delivers a powerful new opportunity for providers: reduce costs by outsourcing, create stickiness on core products with essential communication services, and grow revenues by monetizing a base of active customers with premium add-ons.

Open-Xchange, a leading provider of email solutions, delivers a wide range of cloud-based services through OX App Suite adding value for consumers and business users alike. The offering includes email, appointments, storage and document creation and collaboration. Providers can launch OX App Suite under their own brand, with the flexibility to create their own plans and pricing.

“There was a gap in the Canadian market for service providers to be able to offer customers the benefits of Open-Xchange’s powerful email solution without investing the time and capital for in-house installation and hosting,” said Jorge Carvalho, SVP Global Sales and Marketing for Hostopia. “Hostopia started in Canada — we know the space, we have the infrastructure, and we know the players. It only made sense to work together and launch a simple solution for ISPs and service providers.”

Going forward, OX App Suite will be hosted on Hostopia infrastructure in ITIL-compliant, secure and certified data centers in Canada, and backed by performance SLAs and Hostopia’s 20-year experience in carrier-grade hosting and migrations. With dedicated migrations expertise and proprietary technology, Hostopia can seamlessly migrate email assets.

Hostopia currently support global telecom providers, including leading Canadian telecoms and delivers white-label support in English and French in Canada, with a focus on customer satisfaction and upsell/upserve capabilities.

“We’re excited to bring a turnkey solution to Canadian service providers with Hostopia,” said Ronaldo Venci, VP Sales Americas, Open-Xchange. “OXaaS has increased activation and satisfaction, helped reduce churn and monetized email for our providers in Europe and the U.S., and we want to enable this opportunity for Canadian service providers.”

Open-Xchange and Hostopia will be in attendance at the 2018 Canadian ISP Summit in Toronto from November 5-7. For more information on OX App Suite powered by Hostopia, please contact learnmore(at)


About Open-Xchange

Open-Xchange is the world’s leading provider of OS software and services for hosting, service provider and telecommunications companies. It partners with some of the largest service providers in the world to deliver email, messaging and collaboration solutions that include secure storage, email encryption, file and document management. As well as best-in-class IMAP and DNS management, supporting over two billion email accounts and over 220 million OX App Suite users.


About Hostopia

Hostopia is a leading provider of private label web services and business communication tools that allow service providers to differentiate their core product offerings, drive incremental revenue and build customer retention. Hostopia powers over 350 global telecoms and service providers in delivering services under their own brands across 22 countries. Hostopia is a Deluxe Corporation company (NYSE: DLX). For more information, visit

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